Terms and conditions

Rental Agreement

This Rental Agreement (hereinafter, “Agreement”) is made by and between A2Z Event Rentals, (hereinafter, “Company”), and the person(s)/company/organization renting our goods (hereinafter, “Client”).

RENTAL ITEMS
Company agrees to rent to Client the items listed on the invoice, which is attached and made part of this agreement, on the date(s) listed on the invoice.

RENTAL PERIOD
The rental period is for 24 hours, unless otherwise arranged.

RENTAL FEES
Client agrees to pay Company the fees (hereinafter, “Rental Fees”) specified in invoice. Rental Fees are for the time the Rental Items are out and away from Company’s possession, regardless of whether the Rental Items are actually used by Client. No refunds will be given for unused Rental Items.

PAYMENT SCHEDULE:
Client agrees to pay Company the Rental Fees in accordance with the following schedule:

  • A non-refundable $40 fee (hereinafter “Deposit”) is required to confirm the reservation. If the total Rental Fees are less than $40, the full amount will be collected.
  • The final balance, if any, is due at delivery.

FORM OF PAYMENT
Unless otherwise agreed to, payments to Company must be made in the form of cash.

TERM OF AGREEMENT
This Agreement will become effective on the date the Client signs the Agreement and Company receives the Non-Refundable Deposit. This Agreement will terminate on the earliest of:

  • The date all Rental Items are returned to Company.
  • The date a party terminates the Agreement.

RENTALS DELIVERY, PICKUP, INSTALLATION AND BREAKDOWN SERVICES

  • Specific delivery and/or pick-up times must be finalized no later than 72 hours prior to the Delivery. Delivery and pick-up times and dates can be subject to change without notice and are not guaranteed.
  • Rental Fees do not include Setup and Breakdown labor charges. Setup and breakdown is available at an additional fee and should be arranged in advance.
  • If Client is not available upon delivery, it is assumed that the items were delivered correctly and therefore Client is accepting full responsibility for all rental items.
  • Company delivery crews are instructed to neatly stack all items in a mutually convenient place on delivery.
  • Tables and chairs should be broken down, stacked and ready for pickup. All items to be assembled in a single location where originally delivered. Items not meeting these conditions are subject to additional fees.

LINEN RETURN BY CUSTOMER

  • Return all linens dry, free of waste and in the bag provided upon delivery or pickup of your linens.
  • Do not roll up or place wet linens in any plastic bag. Please keep linens dry.
  • Damage such as mildew, burns, melted candle wax or tears will be billed to the client on the credit card on file for the cost of the linen.

TENT RENTAL POLICY
Client agrees to release A2Z Event Rentals of liability caused by damage to any property during tent installation and/or strike. Damages to property include, but not limited to, water lines, gas lines irrigation lines, grass, shrubs, flowers, scratches or cracks on the installed surface.

  • No tents are guaranteed to be absolutely waterproof, and are to be considered temporary shade structures.
  • Client assumes all weather-related risks involved in holding an outdoor tented event. A2Z Event Rentals will endeavor to minimize said risk, however, should the tenting become unusable due to high wind, snow, and rain, flooding, extreme cold or heat, or any other factor beyond A2Z Event Rentals’ control, Client shall still be liable for payment in full.
  • Tents are temporary structures designed to handle most normal weather conditions; however, there may be situations that become unsafe such as high winds or lightning. Evacuation of tents is recommended in these or other unsafe conditions.
  • Client agrees that in the event of a predicted or actual storm or excessive winds, A2Z Event Rentals may dismantle any equipment that has been previously installed to ensure safety of all involved.
  • Client agrees to have the chosen tent site to be free and clear of all obstacles, natural and manmade, prior to the arrival of A2Z Event Rentals’ tent installation crew.
  • Client also agrees to have all tents clear and free of obstacles, décor, furniture, etc. prior to the arrival of A2Z Event Rentals’ tent striking crew. Failure to have tent site ready for strike may result in delayed pick-up and/ or additional labor charges.
  • Some jurisdictions require city or county permits to erect a tent. The Client accepts the responsibility of obtaining a Tent permit, if necessary, at their expense.

DAMAGED OR MISSING RENTAL ITEMS
Responsibility for the rented items remains with the Client from the time of possession to the time of return or pickup. Client assumes responsibly for proper care of all rental items and agrees to pay for damages or loss of the goods, regardless of the cause, except reasonable wear and tear.

USE OF EQUIPMENT
Client agrees & covenants to be satisfied with the instruction and condition of equipment rented. Client represents that they have read all instruction manuals, operating instructions, and warnings related to rented items and can use the equipment safely.

Client further agrees that the items will only be used at the address listed on contract, and only for the purpose for which it was intended and manufactured. Subleasing or improper use is prohibited.

CANCELLATION POLICY
Any cancellations of the event or postponement will result in the loss of the Deposit. Cancellations occurring within 3 DAYS prior to the scheduled delivery date and time may incur the full Rental Fees. For your continued business, we will honor your cancelled event deposit toward another event and will keep on file for up to 1 year.

CHANGE POLICY
Additions and substitutions are allowed up to 24 hours prior to your scheduled delivery date (subject to availability). Typically, only stocked rental items can accommodate last minute changes to your reservation. Items may be subtracted from an order, but no Rental Fee reduction or refunds are given if items are subtracted from an order 3 days or less from the Reservation Date.

 REFUNDS OR CREDITS
Please check the condition and count of all equipment at the time of delivery or customer pickup. We need to be notified immediately if there is any damage or operating problems with any rented equipment. A2Z Event Rentals should be notified if equipment does not function properly within an hour of occurrence for a refund or an allowance. Once equipment is accepted for delivery, we cannot refund any portion except in the case of faulty equipment.

INDEMNIFICATION
Client agrees to assume all risks inherent in the use of the Rental Items by you and all others. Client agrees to assume the entire responsibility for the defense of, and to pay, indemnity, and hold Company harmless from any and all claims for damage to property or bodily injury (including death), resulting from the use, operation or possession of the rented items, whether or not it be claimed or found that such damage or injury resulted in whole or in part from our negligence, from the defective condition of the rented equipment, or from any cause.

DISCLALIMER OF WARRANTIES
Client acknowledges that the rental property is of a size, design, and capacity selected by Client, and that Company disclaims all warranties express or implied with respect to the rental property, including any express or implied warranties as to condition, fitness for a particular purpose or durability.

PHOTOGRAPHY
Client agrees that photography of their event can be used for promotional purposes by Company.

SEVERABILITY
If any provision of these Terms is unenforceable or invalid, these Terms shall be interpreted and enforced to the greatest extent possible as if the unenforceable provision or portion had never been a part hereof.

ENTIRE CONTRACT
This Agreement (including attachments) contains the entire agreement of the parties and there are no other promises or conditions in any other agreement whether oral or written. This Agreement supersedes any prior written or oral agreements between the parties.

WAIVER
The failure of any Party to require strict compliance with the performance of any obligations and/or conditions of this Agreement shall not be deemed a waiver of that Party’s right to require strict compliance in the future, or construed as consent to any breach of the terms of this Agreement.

FORCE MAJEURE
Both parties shall not be liable for any failure of or delay in the performance of this Agreement if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, pandemics, government orders (each a “Force Majeure Event”). Upon occurrence of any force majeure event, the affected party shall give written notice to the other party of its inability to perform or of delay in completing its obligations. A Force Majeure Event cannot be used to excuse Clients breach of its payment obligations or modify the cancellation policies under this contract.